Sarah Mak
Associate Director,
Operational Excellence
MSc in Env Mgt. BASc Ind Eng,
Certified Six Sigma Black Belt (ASQ)
Certified Manager of Quality / Operational Exellence (ASQ)-
A "Quality and Operational Excellence" expert with 25 years of experience in the Quality Management field, specializing in Operational and Business Process Improvements.
-
Highlights of Consultancy Projects: Building of Quality and Operational Excellence, Strategic Planning and Balanced Scorecard development
-
Training projects delivered: Six Sigma and implementation, Customer Service Management, Presentation and Communication Skill, etc.
-
Sarah is a pragmatic leader and mission oriented facilitator as reflected in her profession, she cares for her customers and always gives the best of her knowledge to the target group served.
-
Language Proficiency: Cantonese and English